Where to go for help / feature requests
At Evo Security we strive for a quality of excellence, but we know that we may stumble from time-to-time.
If you’ve experienced an issue that is impacting your use of our application, please let us know by reaching out to our team by Emailing Support@evosecurity.com
To better assist you, please include the following information so we can best assist you.
- Subject: The subject of the request
- Your Evo Login Portal URL: Optionally, enter the URL of your Evo Environment (yourcompanyhere.evosecurity.com)
- Your Tenant/Customer name (if any): Optionally, enter the name of the affected customer
- Effected User's Email Address (if any): Optionally, enter the name of the affected customer
- Description: Enter a summary of the issue you are experiencing. The more detail, the more clear the picture will be for us to investigate
- Type of Inquiry: Choose a section from this dropdown menu that best fits this issue
- Attachments (optional): Please provide any screenshots or logging that you may find useful for us to investigate
Evo's Product Team works closely with our Partners to ensure their IAM|PAM needs are being met. We are constantly reviewing and doing market research to create a best of breed solution for identity management.
Additionally you can use the “Contact Us” Button when clicking the “?” Widget on the bottom right of your Evo Portal to submit a ticket to us.
How to submit a Feature Request
You can submit a request by clicking here:
NOTE: These requests should be used strictly for feature or enhancement requests. Any issues with the current product/workflows should be submitted to Support using the email above.